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Help and Support

Can't find the answer you're looking for?

A member of our team would love to introduce you to our award-winning childcare tool and answer any questions you have.

How we can assist you:

If you’re a team member at your organization with access to our Client Support Portal, please review our knowledge base or submit a ticket to our team for assistance on everything on your Royal Cardinal site.
Fill out our help and support form or send us an email on contact@royalcardinal.com.

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    Frequently Asked Questions

    What features does your childcare software offer?
    Our software includes tools for enrollment management, attendance tracking, lesson planning, parent communication, billing and invoicing, and reporting analytics, all designed to streamline your childcare operations.
    Is Royal Cardinal app free?

    Upon request we can provide free trial for 3 days to use all  features. After the trial ends, you can opt for the free plan or subscribe to a premium plan to continue using all features.

    Is the software easy to use for staff and parents?
    Yes! Our user-friendly interface is designed to be intuitive for both staff and parents, ensuring that everyone can navigate the platform with ease.
    Can I customize the software to fit my center's specific needs?
    Absolutely! Our software offers customizable features that allow you to tailor it to your center’s unique requirements, including personalized communication templates and adaptable lesson plans.
    What kind of support do you provide to users?
    We offer comprehensive support, including training resources, a dedicated help center, and responsive customer service to assist you with any questions or issues that may arise.

    Raise a Ticket

    If you encounter any issues with the software, please raise a support ticket. Our team will assist you promptly to resolve the matter.

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